As Anthropic and OpenAI roll out workplace-ready AI tools, investors dump legacy software names. Now a deeper question emerges: Is AI replacing enterprise software — or about to supercharge it?
The software industry, once one of Wall Street’s most dependable growth engines, is suddenly facing an identity crisis.
Over the past few months, investors have aggressively sold off software stocks amid fears that generative AI could rewrite the economics of enterprise technology. But last week, those concerns escalated into a full-blown market meltdown after a series of rapid-fire product announcements from AI leaders Anthropic and OpenAI.
Anthropic unveiled upgrades to its Claude Cowork platform, introducing plugins capable of handling routine tasks across legal, marketing, finance, sales, and data analysis — functions traditionally powered by enterprise software suites. OpenAI followed with a competing release, and Anthropic doubled down with yet another update.
The message investors heard was clear: AI may no longer just assist software — it may start competing with it.
Software Stocks Slide as AI Threat Narrative Gains Momentum
The reaction in equities was swift and punishing:
ServiceNow plunged more than 22% since late January.
Thomson Reuters dropped over 26%.
Intuit fell more than 26%.
Snowflake slid 18%.
Salesforce declined more than 20%.
The sell-off reflects a growing fear that AI firms could either build their own competing platforms or enable companies to create custom in-house tools — bypassing traditional vendors altogether.
For many investors, the rise of AI agents capable of executing workflows sounded like the beginning of a disruptive cycle similar to what cloud computing did to on-premise software a decade ago.
Analysts Warn of a “Baby-With-the-Bathwater” Moment
Not everyone is convinced the panic is justified.
William Blair analyst Jason Ader argues that markets are reacting to uncertainty rather than fundamentals, describing the sell-off as indiscriminate.
“You have a baby-with-a-bath-water situation right now,” Ader said, noting that entire software indexes are being dumped without distinguishing which companies are truly at risk.
In other words, investors may be pricing in a worst-case scenario before it has even been proven technically or economically viable.
Why AI Isn’t Ready to Replace Enterprise Software — Yet
Despite the rapid evolution of generative AI since ChatGPT’s debut in 2022, analysts say replacing enterprise-grade software is far more complicated than generating code or automating emails.
Morgan Stanley’s Keith Weiss points out that writing software is only the beginning. The real challenge lies in maintaining, governing, securing, and integrating those systems over years — responsibilities businesses rarely want to shoulder themselves.
“Initial development cost is only one part of the equation,” Weiss wrote, emphasizing that organizations must consider long-term maintenance and reliability.
History offers a parallel: open-source software has been freely available for more than two decades, yet companies still overwhelmingly rely on third-party vendors. The reason is simple — businesses prefer to focus on their core operations rather than becoming software developers.
The Limits of “DIY AI Software”
The idea that companies will casually generate mission-critical applications using AI tools — sometimes dubbed “vibe coding” — also faces skepticism.
Building a customer relationship management system, payroll platform, or regulatory database requires:
Deep reliability and uptime guarantees
Compliance with complex regulations
Continuous updates and security oversight
Integration with legacy infrastructure
These are areas where purpose-built enterprise software still holds a structural advantage.
Large language models, Weiss notes, are unlikely to outperform specialized systems such as data warehouses or messaging servers that were engineered for those exact purposes.
AI May Become a Feature — Not a Replacement
Rather than wiping out software vendors, analysts increasingly believe AI will be absorbed into their ecosystems.
Instead of replacing platforms like Salesforce or ServiceNow, AI could:
Automate workflows within existing systems
Improve analytics and decision-making tools
Enhance personalization and productivity features
Expand the value of subscription software models
This “augmentation thesis” suggests the winners will be companies that integrate AI fastest — not those displaced by it.
Another obstacle to AI dominance is data sensitivity.
Enterprises remain highly protective of proprietary information and may hesitate to entrust critical datasets to external AI platforms, especially newer entrants without long-standing relationships.
Established software providers, by contrast, already operate within trusted compliance frameworks — a major advantage in industries like finance, healthcare, and law.
Still, Not Every Software Company Will Survive
Even bullish analysts acknowledge that disruption is inevitable for some players.
Companies unable to adapt to AI-driven workflows or lacking the resources to integrate advanced capabilities could fall behind, creating a divide between AI-enabled incumbents and legacy laggards.
Meanwhile, investor capital has already begun rotating into sectors perceived as clearer beneficiaries of the AI boom, including:
Semiconductors
Data center infrastructure
Power and utilities
Cooling and HVAC systems supporting AI compute demand
A Market Reset, Not an Extinction Event
The current turbulence may represent less of a collapse and more of a repricing — a shift from viewing software as a standalone growth story to seeing it as part of a broader AI-driven technology stack.
AI is unquestionably reshaping how software is built and used.
But the notion that it will suddenly erase decades of enterprise infrastructure may be, at least for now, overstated.
As Wall Street recalibrates, the real battle may not be AI versus software, but rather which companies can fuse the two fastest.
The next phase of the tech industry may not belong solely to AI disruptors or software incumbents — but to the hybrid players who turn intelligence into infrastructure.
